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Privacy Policy

Oak Street Po-Boy Festival is committed to protecting your privacy when you visit our Web site or use the Web site to purchase wristbands or products. Oak Street Po-Boy Festival does not collect personal information about individuals on our Web site, such as names and mailing or e-mail addresses, unless it is knowingly provided by the individual and he or she has agreed to the terms under which the Oak Street Po-Boy Festival will use it. We may also collect aggregate data about users on our site, which is data we collect about a group or category of users from which individual identities have been removed. Aggregate data may include anonymous demographic information such as country of origin, citizenship, ZIP code, age, gender, preferences, submission and survey information. In other words, how you use our Site may be collected and combined with information about how others use the Site, but no personal information will be included in the resulting data. Aggregate data helps us understand trends and user needs so that we can better consider new services or tailor our existing offerings to user desires.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Shipping and Delivery Policy

Please be assured that your items will ship out within two business days of purchase, and you can typically expect your order within five business days . We determine the most efficient shipping carrier for your order. The carriers that may be used are: United Parcel Service (UPS), U.S. Postal Service (USPS) or FedEx. Sorry but we cannot ship to P.O. Boxes.

Credit card authorization and verification must be received prior to processing. FedEx and UPS deliveries occur Monday through Friday, excluding holidays.

Shipping and handling costs:

$5 flat shipping and handling fee per order.

Refund Policy

All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.